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| FAQ |
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| What is Awesome Guru? |
| Can I report violations of Awesome Guru terms? |
| How can I contact Awesome Guru? |
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| How does Awesome Guru work for Software/Professional Project Buyers? |
| Why should I use Awesome Guru for my projects? |
| What is the cost to Awesome Guru Buyers? |
| How do I communicate with the coder? |
| How can I send a private message? |
| Where can I find the message board? |
| How do I change my account password? |
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| How do I pay a guru for a project? |
| When do you charge your commission and how much will it be? |
| If my account is bellow zero do I have to add money? |
| How do I add money to my account? |
| Can I withdraw money from my account? |
| Can money be transferred between users without a project or to another account that I have? |
| Is there a fee to transfer money to another Awesome Guru account? |
| What if I accidentally transferred the wrong amount of money or transferred the money to the wrong account? |
| What is the minimum amount I can transfer to a gurus account? |
| How does the payment system for the escrow system work? |
| When does the project fee have to be paid? |
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| How do I open a new project? |
| How do I award, close or extend my project? |
| Why must I fill in the ‘Days open for bidding’ field? |
| What is a budget range? |
| Can I re-open a closed project? |
| When my project is frozen, what does that mean? |
| What if for whatever reason, the project fails? Can I get a refund on the project fee I was charged? |
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| How does the service work for Project Guru’s? |
| What benefit do I get from using Awesome Guru? |
| How much does it cost to join Awesome Guru? |
| How can I communicate with software buyers? |
| How do I stop e-mail notifications for new projects? |
| If a project fails, can I get a refund for the project fee? |
| What is the message board and where can I find it? |
| What is a private message and how can I send one? |
| Can I change my account password? |
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| How does the escrow account payment system work? |
| How much is the commission for each project? |
| Do I need money in my account? |
| How can I add money to my account? |
| Can I withdraw money from my account? |
| Can money be transferred between users without a project? |
| Can I receive a partial refund on the commission charge if I don’t invoice the buyer the entire bid amount? |
| When do you collect the project fee? |
| How long does it take to receive a withdrawal from Awesome Guru? |
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| How do I place a bid on a project? |
| Can I update a bid I have placed on a project? |
| Can I cancel a bid I have placed? |
| What if I have a question about a posted project? |
| I can’t find the “Place Bid” link to bid on a project.? |
| What is “Bid for the Total Project”? |
| Can I estimate the cost of a project when bidding? |
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| Can I post contact information? |
| What projects are not allowed to be posted? |
| What happens if I violate the terms? |
| What if I am unaware of a violation I may be committing? |
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| Troubleshooting: |
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| What is Awesome Guru? |
| Awesome Guru is an awesome place for Gurus and Buyers who want professional service. Our system saves your time to market your services and provides your business with key competitive advantages. When you use Awesome Guru you save as much as 60% over traditional outsourcing. |
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| How would I report violations? |
| You can fill out a form and give the details of a violation of our terms. You can use this form to file a report of any user violating our terms. |
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| How can I contact Awesome Guru? |
| You can use the Awesome Guru contact form to contact us. However, many of the answers to your questions can be found in the FAQ. |
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| How does Awesome Guru work for Software/Professional Project Buyers? |
| Once you have signed up on Awesome Guru, You can create a project and provide all the necessary details.
Professional Gurus will then be able to start biding on your project. Awesome Guru is very similar in nature to an auction site, but there is no mandatory end date and you can also choose the winning bid yourself. Once you have chosen a Guru, they will begin work on your project.
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| You no longer need to spend time and money searching for an expert because programmers, developers and other professional all over the world will be competing for your business. |
| You also take advantage of Awesome Guru secured escrow payment system which allows buyers to secure their money with Awesome Guru and make sure the project is completed according to your satisfaction before releasing the payment. |
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| Why should I use Awesome Guru for my projects? |
| Awesome Guru saves time and money. Gurus will come to Awesome Guru site to bid on your project. You don’t have to search on the Internet or the classified to find a right person for the job. It is your choice who you use to complete the project. |
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| What is the cost to Awesome Guru Buyers? |
| It’s absolutely free! You can post a project for no charge. However we charge $5.00 when you post the project, upon the acceptance of the bid we will refund the money back to you. This is to make sure that you are a serious buyer. |
| How do I communicate with the Guru’s? |
| You can send a personal message to a specific guru or post a message on the project’s message board. When posting a personal message, only you and the intended guru can read it. Please note that no private email address or contact info should be use when communicating with the guru before the bid is accepted. |
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| How can I send a personal message? |
| Once you log in. Click on a project you have posted, than click on the ‘contact’ link beside the user you want to communicate with. This will open a new window allowing you to send a message to that particular guru. |
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| Where can I find the message board? |
| Once you log in. click on a project you have posted, just above the guru bids, click on the ‘Message Board’ link, a new window will open enabling you to post a message for others to read. |
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| How do I change my account password? |
| After logging into your account, click on the ‘Modify Login Info’ link. This will take you to a separate screen where you will enter your new password. Ensure that you retype the password in the appropriate box and then click the ‘Save new password’ key at the bottom of the screen. |
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| How do I pay a guru for a project? |
| When paying for projects use our secure escrow payment system which protects both buyers and Gurus.
To send a payment login into your account, click on the escrow payment, and enter your username and the amount you wish to put in the escrow account. Once the project is completed to your full satisfaction than release the funds by clicking on “Transaction” and in the “Outgoing Escrow Payments” table click on the “Send Payment” link.
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| If my account is bellow zero do I have to add money? |
| Money should be deposited as soon as possible. If your account is bellow zero for more than 30 days it will be frozen. There will not be any project activity allowed. |
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| How do I add money to my account? |
| Money can be added by logging into ‘My Account’, ‘Payment Transactions’ and then the ‘Deposit Money’ link. Money is deposited via Credit Card or Pay Pal. |
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| Can I withdraw money from my account? |
| Yes, money can be withdrawn when you are logged into your account. Click on the ‘Payment Transactions’ link and then the ‘Withdraw Money’ link. You can withdraw the money to your Pay Pal account. |
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| Can money be transferred between users without a project or to another account that I have? |
| No. Money can only be transferred from one account to another to pay for completed projects on Awesome Guru. |
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| Is there a fee to transfer money to another Awesome Guru account? |
| No, there is no transfer fee when sending payment to another Awesome Guru account. |
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| What if I accidentally transferred the wrong amount of money or transferred the money to the wrong account? |
| In this situation, you will have to contact us and explain the situation. In the case of transferring money to the wrong account, confirmation would have to be obtained by the receiving guru as well. |
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| What is the minimum amount I can transfer to a guru’s account? |
| The minimum amount that you can transfer to a guru’s account is $20.00 |
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| How does the payment system for the escrow system work? |
| Buyers can protect their investment with the escrow account by ensuring a project is completed and on time. The funds are released from the escrow account upon completion of the project. Should the project end amicably without the work being completed, it’s possible to cancel the escrow payment and return automatically the money from the escrow account to the buyer’s account. |
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| How do I open a new project? |
| On the Awesome Guru menu, click on the ‘Post Project’ link which will take you to the New Project page. Select up to three job types and then give a project description. Fill in the rest of the fields and then click on ‘Submit Project’. |
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| How do I award, close or extend my project? |
| Login to your account, click on the ‘Buyer Activity’ link and choose the applicable option. It will take you to the corresponding screen where you can make changes or award a guru the project. |
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| Why must I fill in the ‘Days open for bidding’ field? |
| The gurus need to know how long they have before the bidding closes on your project. This gives everyone a guideline to work within; however, you can extend the bidding for your project at any time. |
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| What is a budget range? |
| It is an option where you can specify what your planned budget for this particular project is. You fill in your minimum and maximum spending limit, and this gives the guru an idea of where to come in with a bid. |
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| Can I re-open a closed project? |
| No, once a project has been closed, there can be no more activity on it. You can open a new project or in special cases, contact us and we will evaluate the situation. In some cases we will re-open but this is only on a case by case situation. |
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| When my project is frozen, what does that mean? |
| It means that the project bidding date you chose has passed. At this time, you must choose a guru or extend the project. |
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| What if for whatever reason, the project fails? Can I get a refund on the project fee I was charged? |
| You must fill out a Project Cancellation Request. We will evaluate the situation and get back to you. |
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| What if for whatever reason, the project fails? Can I get a refund on the project fee I was charged?How does the service work for Project Guru’s? |
| Project Guru’s can view posted projects to decide which ones they are qualified to bid on. You can also provide buyers information about the type of work you can do. The buyer chooses the winning bid and if you are the chosen guru, you can begin the work, complete the job and get paid. |
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| What if for whatever reason, the project fails? Can I get a refund on the project fee I was charged?What benefit do I get from using Awesome Guru? |
| Finding customers can sometimes be difficult, especially if you are just starting out, or if it is traditionally a slow time of year. Awesome Guru is advertised all across the Internet world, attracting many potential customers, all of which could require your programming service. You’ve got nothing to lose, and everything to gain by joining Awesome Guru. |
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| How much does it cost to join Awesome Guru? |
| It's free to signup. A project fee is charged by Awesome Guru for each winning bid. The project fee is $15 for each project awarded to you. If you are a Premium member then you will not be charged any fees and you can bid on all the projects posted on Awesome Guru. |
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| How can I communicate with project buyers? |
| You can send a personal message to the buyer or post a message on the project’s message board. When posting a personal message, only you and the buyer can read it. If you want others to read it, use the message board. |
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| How do I stop e-mail notifications for new projects? |
| You can login to your account and go to the “Edit Account Info” link. If the box for receiving e-mail notifications is checked, uncheck that box to no longer receive the notifications. |
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| If a project fails, can I get a refund for the project fee? |
| If a project was cancelled, and you have been charged the commission for a project, you can use the form available in the buyer activity area to submit a project cancellation request. You may be eligible for a refund. |
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| What is the message board and where can I find it? |
| The message board is a forum to post general questions for a buyer on a certain project. These messages can be viewed by other Gurus. You can find it by viewing a project and clicking on the ‘Message Board’ text link. |
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| What is a personal message and how can I send one? |
| We have created a direct line between a buyer and Guru to discuss a project in more detail. Personal messages cannot be seen by other Gurus. You can send a personal message by viewing a project and clicking on “Personal message to (buyer username)". |
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| Can I change my account password? |
| Yes, you can at any time. Login to your account and go to the “Modify Login Info” and immediately it will give you the option of changing your password. |
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| How does the escrow account payment system work? |
| You can ask a project buyer to place the payment for your work into an escrow account, in trust with Awesome Guru. This is a great way to secure payment for the work you provide to a buyer. |
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| How much is the commission for each project? |
| A commission is charged by Awesome Guru for each winning bid. The commission is 5% of the bid amount plus a fixed fee of $5 for project over $2,000. If the project cost is less then $2,000 but greater then $1,000 then the commission is 7.5% of the bid amount plus a fixed fee of $5. If the project cost is up to $1,000 then the commission is 10.0% of the bid amount plus a fixed fee of $5. If you are an exclusive member, the $5 transaction fee is not charged. . |
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| Do I need money in my account? |
| Once you have been chosen as the coder for a posted project, you will need to have money in your account to pay for the commission. If you have a negative balance in your account for 30 days your account will be frozen. At this point you will not be able to place bids on any of the posted projects. |
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| How can I add money to my account? |
| Go to “My Account” area, click on the “Payment Transactions” link and you will have the option of depositing money. Money can be deposited via Credit Card and Pay Pal. |
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| Can I withdraw money from my account? |
| Yes you can, in “My Account” area, click on the “withdraw money” link in the "Payment Transactions" section and money will be deposited into your Pay Pal account. Please note you cannot withdraw less than $100 at a time. |
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| Can money be transferred between users without a project? |
| Money can only be transferred from one account to another to pay for completed projects on Awesome Guru. |
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| Can I receive a partial refund on the commission charge if I don’t invoice the buyer the entire bid amount? |
| No. Because Awesome Guru has already archived your project once it’s awarded, and you will be charged based on that amount. |
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| When do you collect the project fee? |
| Funds will be deducted from your Awesome Guru account to cover the commission fee, regardless of the balance at the time. You can make a deposit to cover the fee at a later date. Please note: If your account balance remains below zero for 30 days your account will be frozen. |
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| How long does it take to receive a withdrawal from Awesome Guru? |
| You will receive payment within 5 business days. |
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| How do I place a bid on a project? |
| When viewing a project click on the “Place Bid” link to take you to the bid page. Enter the bid amount in USD, provide an estimated time of completion and add the details of your bid (optional). When you place a bid, you can check the box that informs you if a lower bid is placed on a project. |
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| How do I place a bid on a project? |
| When viewing a project click on the “Place Bid” link to take you to the bid page. Enter the bid amount in USD, provide an estimated time of completion and add the details of your bid (optional). When you place a bid, you can check the box that informs you if a lower bid is placed on a project. |
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| Can I update a bid I have placed on a project? |
| Just submit a new bid and the old one will automatically be deleted |
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| Can I cancel a bid I have placed? |
| Yes. In the “My Account” area, click on “Guru Activity” and then click on the text link called “Retract your bid.” |
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| What if I have a question about a posted project? |
| If you have questions for a buyer that are going to help clarify a project, post a message on the public or private message board. You can access these boards by viewing a specific project and then clicking on one of the text links. |
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| I can’t find the “Place Bid” link to bid on a project. |
| Each project has a posted deadline, and once the bidding has ended the “Place Bid” link will not appear when you go to view a project. |
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| What is “Bid for the Total Project”? |
| When you are placing a bid, make sure it is for the entire project. Do not quote an hourly rate. If you would like, to clarify for a buyer how you arrived at your project cost, you can post details in the bid details box on the bid screen. |
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| Can I estimate the cost of a project when bidding? |
| You shouldn’t estimate the cost of a project and post it as a bid. You could end up bidding yourself too high, or on the other end, you could put in a lot of work and not be receiving adequate compensation. When you place a bid, you enter into a legal binding contract and you would be required to perform the work for the amount you have bid. If you require more information to make an accurate bid, you can use the public and private message boards. |
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| Can I post contact information? |
| Allowing the direct contact between buyers and sellers other than through the message boards could allow members to bypass Awesome Guru and in turn avoid the project fees. Our charges are a fair to bring software buyers and coders together. We do not allow the exchange of contact information. |
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| What projects are not allowed to be posted? |
| Projects requiring any illegal software, or illegal hacking or spam tools are strictly forbidden. You also cannot post a project with the intent of advertising a product, service or Web site. |
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| What happens if I violate the terms? |
| Your account can be temporarily suspended for minor violations. Repeated offenses or more serious violations can result in your account being deleted or being banned from Awesome Guru, without payment. |
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| What if I am unaware of a violation I may be committing? |
| Upon signing up with Awesome Guru, it is your responsibility to understand the terms and conditions of this site. You are asked to agree to them before signing up. Ignorance of the conditions is not an excuse.
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| Troubleshooting: |
| !!Coming Soon!! |
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The Easiest Way to Outsource Projects
